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A. No. Artie has his own built-in WiFi that works directly with your device.
A. You will know Artie is connected when the WiFi icon is green.
A. Make sure Artie's power switch is turned on and the batteries are fresh. You can also reboot Artie by switching him off, waiting 30 seconds, and powering him back on.
A. Artie works best with a computer or tablet. Artie's interface works best with larger screens.
A. Artie draws only on one sheet of paper at a time. The paper must be placed on a hard, flat surface. You can use tape to hold the paper down. Always place Artie in the center of the paper when you are ready to run a drawing program.
A. Artie's preprogrammed First Lessons need a minimum of an 8.5” x 11” or A4 sized piece of plain paper, but you can use as big as you like.
A. Artie may need new batteries. Replace his batteries by following the battery installation instructions from the Quick Start Guide.
A. Make sure to program Artie to move his pen up at the end of your design. If Artie is leaving an ink blot when you are placing him down on paper, re-align the marker using the marker-parker.
A. Artie's markers are washable. Use mild soap and warm water to soak and rinse clothing. Let clothing hang dry. If markers get on your hard surface, be sure to use a paper towel with mild soap and warm water to wipe it down.
A. Ever so carefully, use a damp cloth to wipe Artie's surface.
A. Artie's wheels may need a quick cleaning. Use a damp cloth to clean the treads on the wheels. Then, re-align Artie's marker using the marker-parker.
A. Although Artie is one smart cookie, he does need someone to re-direct him to ensure he does not fall off any edge. While programming Artie, it is always important to factor in measurement of space to keep him safe. Always place Artie in the center of the paper when you run a drawing program.
A. Yes. Artie uses washable felt tip markers between 8 mm to 10.5 mm diameter thickness. The length of the marker must be 120 mm or more.